The IGD, or emergency room, is the first destination for patients who come to the hospital in an emergency. Emergency means unplanned, something that is very urgent and sudden.
On that basis, it is truly unfortunate if there are hospitals that do not serve their guests well. Whether it is in terms of first aid or administration.
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Readers may have heard that the issue of service to BPJS users, the government's health insurance program, has long been quite concerning. As if looked down upon.
Such negative prejudices seem hard to let go of even though we don't know whether they are true or not. The negative thing is further strengthened when you experience it yourself.
As happened to my friend a week ago, he was forced to go to the emergency room at a hospital in Subang after Maghrib due to symptoms of heartburn.
For the first service, I think they are quite good. My friend immediately got treatment when he was tired and had difficulty standing when I led him into the room. He was immediately propped up in a wheelchair and soon moved to a flexible bed after I explained a little about his pain.
Time after time continues to roll, without realizing it, the day is so quickly wasted. A new morning has greeted us who are still stuck in the corridor of the hospital's emergency room.
Boredom began to eat away at both of our patience, as our brains wondered how long we would sleep in this narrow hallway? Our hearts began to feel uncomfortable.
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With full consciousness, I tried to ask for clarification. But unfortunately, several times I asked, all the answers were the same. The nurses answered in unison, "the room is full."
The unpleasant answer also came from the hospital staff at the registration desk in the lobby. A response that forced us to accept things as they were.
After two nights in the corridor of the emergency room, the doctor finally advised my friend as a patient to go home. We could not help but greet the news with half-joy. At least the boring time was over soon.
1 Comments
Oh daerah Subang pelayanan rumah sakit untuk BPJS masih jelek ya kang. Turut prihatin juga, semoga teman nya sudah sembuh.
ReplyDeleteKalo disini Alhamdulillah sudah lumayan sih. Ibu ku pernah masuk IGD jam 2 siang, jam 10 malam sudah dapat kamar dan dirawat dengan baik biarpun pakai BPJS.